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Syracuse VA Medical Center


Syracuse Hoptel

VA Valor Inn Valor Inn
Courtesy accommodations for veterans and families of hospitalized veterans
Syracuse VA Medical Center, Syracuse, New York
Phone (315) 425-8400

Welcome to Valor Inn
What Is the Valor Inn?
The Valor Inn has been established to provide short-term lodging for Veterans on a first-come, first-serve basis that have to travel a great distance for early morning appointments and outpatient procedures.   Spouses or family members of the Veteran may also stay in the Valor Inn Room with the Veteran.
Family members or loved ones of hospitalized Veterans wishing to be near the Veteran during times of illness may be provided their own overnight accommodations in the Valor Inn on a space available basis.  Family members or loved ones should contact the Administrative Officer on Duty (AOD) after 4:00 p.m. at (315) 425-6800 to determine if there are rooms available for the evening.
Where Is It?
The Valor Inn is located on the 9th floor of the hospital. All Veterans should check in between 2:00 p.m. and 4:00 p.m. at the Veterans Service Center (VSC) Booth which is located on the first floor.  After 4:00 p.m., go to the dispatch phone located on the wall in the main lobby of the Medical Center and inform the dispatcher that you need to check in to the Valor Inn.  Questions regarding the Valor Inn may be answered by contacting the Valor Inn registration representative, Monday through Friday, 8:00 a.m. – 4:00 p.m. at (315) 425-8400, or the AOD after 4:00 p.m. at (315) 425-6800. Reservations can be made Monday through Friday, 8:00 a.m. - 4:30 p.m. through the Veteran Service Center, (315) 425-8400.
The goal of the Valor Inn is to offer our veterans and guests a convenient, clean, comfortable and secure place to stay. A total of four rooms are available—two single rooms with shared bathing facilities and two double rooms with private baths are available. A common lounge is provided for your leisure, complete with kitchen. Telephones are available in each room. Any long-distance calls need to be placed through our telephone operators.
For your convenience, the common lounge has a refrigerator and microwave.  The Medical Center cafeteria is also available from 7:00 a.m. to 3:00 p.m., as well as the VSC Retail Store, which is open Monday - Friday, 7:30 a.m. to 4:30 p.m., Saturday 8:30 a.m. – 1:30 p.m., and Sunday 8:30 a.m. – 1:30 p.m.   Additionally there are several nearby restaurants that offer delivery service. Menus and maps are available in the guest directory.
Veterans will be responsible for any medication needed while staying in the Valor Inn.
For your health and safety, smoking is not permitted within the Valor Inn. A smoking shelter is located on the ground floor on the patio.
The Valor Inn is a service provided with no charge. Donations from service organizations and guests are utilized to maintain the unit.
We Hope to Meet Your Needs
Your comments or concerns help us to serve you better. Customer Satisfaction Surveys are located in the Common Lounge.