Fee Basis/Fee Service - Syracuse VA Medical Center
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Syracuse VA Medical Center


Fee Basis/Fee Service

The Fee Basis VA program allows Veterans to be seen by a community provider. The Fee Basis program or Non-VA Care is health care provided outside VA. NVCC Office coordinates services and payments for Veterans receiving non-VA care for emergent and non-emergent medical care. 

Claims for Non-VA Emergency Care
Veterans need to make sure any bills for non-VA emergency care of non-service connected conditions are submitted to the VA Medical Center’s NVCC Office within 90 days. For emergency care of service connected conditions, there is a two-year limit to submit any bills.

Non-VA Care
P.O. Box 14830
Albany, NY  12212

Contact Info


  • Syracuse VA Medical Center

Contact Number(s)

  • 800-396-7929

Hours of Operation

  • M-F 8:00a-4:30p