Visitor Information - Syracuse VA Medical Center
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Syracuse VA Medical Center


Visitor Information


Parking areas have been designated for patients, visitors and employees. Patients and visitors may park in the VA parking garage (Stadium Place entrance) free of charge. In an effort to maximize parking spaces for outpatient appointments, patients that are scheduled for admittance are asked to please keep their cars home.

We ask that those of you with special parking needs consider asking family or friends for assistance in transport/pick-up drop off arrangements.

Handicapped parking for specially equipped vehicles (wheelchair lift devices), is available in Lot #1 (located on the corner of Irving Avenue and Van Buren Street). This is located next to the garage in the overflow lot on Irving Ave.

For questions, contact the VA Police office located on the first floor, room C145 or call (315) 425-4336.

Valor Inn (Hospitality Suite)

The Valor Inn is located on the ninth floor of the Medical Center. It was established to provide cost free, temporary lodging for Veterans. It is available on a first-come, first - serve basis. The Valor Inn provides rooms for veterans who travel long distances (50 miles or more) and have early morning appointments, or outpatient procedures.

Upon established eligibility for temporary lodging in the Valor Inn, the Veteran's medical care provider or social worker must electronically enter a request. The request will then be approved depeding on availability. The medical care provider or social worker will then notify the veteran of reservation status.

Check in time is 2:00 p.m., on the first floor, Veterans Service Center. Check out time is 10:00 a.m.

For inquires or concerns related to the Valor Inn, please contact: Valor Inn Schedulers, at (315) 425-8400 from 8:00 a.m. to 4:00 p.m. Monday through Friday or extension 56800 after hours.

Interpreter Service

Interpreter service is available for loved ones of Veterans who need assistance in understanding English. Any employee can assist.